The voucher will be issued and sent electronically or handed directly to the purchaser only after the full payment is settled. For an additional fee of 25 PLN, the voucher can be sent in an elegant paper form via courier to the specified address.
The voucher entitles the holder to utilize the services outlined under its unique identification number:
a. Value Voucher – specifies a monetary amount redeemable for services (accommodation, dining, and SPA) at Ruben Hotel****.
b. Stay Voucher – outlines the terms of a stay in a selected package for a specified number of people, to be used within a specific timeframe.
c. Discount Voucher – provides a discount on services specified by the voucher, based on its identification number.
The identification number is located at the top of the voucher as the first line. Each voucher has a unique number, which cannot be changed. The number determines the validity and terms of use for the voucher.
All vouchers are recorded by the Reception Department of Ruben Hotel****.
The purchaser is any adult or legal entity possessing a voucher and accepting these terms and conditions.
The user is the authorized person entitled to use the voucher under the applicable terms and promotions specified by the identification number.
Vouchers cannot be exchanged for cash equivalents.
Vouchers can only be redeemed at Ruben Hotel**** or the Srebrna Góra Restaurant.
Vouchers are for one-time use and cannot be split into multiple transactions.
By receiving the voucher, the purchaser/user declares that they have read, understood, and accepted these terms and conditions in full and agree to comply with them.
Ruben Hotel**** reserves the right to amend the voucher terms and conditions. Any changes will take effect from the date they are introduced by Ruben Hotel**** and made available to the public.
The voucher is valid from the date of receipt.
Unless stated otherwise, the voucher is valid for six months from the date of receipt.
Voucher validity cannot be extended.
Ruben Hotel**** is not responsible for lost or damaged vouchers after they are handed over to the purchaser.
Vouchers cannot be combined with other promotions and cannot be redeemed during holidays or special offers.
Purchased vouchers are non-refundable.
Vouchers cannot be combined with one another.
The user must pay any difference between the voucher's value and the final bill amount in cash or by card.
Ruben Hotel**** reserves the right to refuse voucher redemption if:
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